Much of the focus on IT infrastructure is geared towards business and this makes sense. After all, a ransomware attack, security breach, or hardware failure can cost a business significant financial penalties or worse, cause them to close for good.
Maybe you don’t have an balance sheet, employee payroll, or the secret ingredient of your famous recipe stored on your personal computer. However, you may have your employment history, banking information, passwords, or your treasured family photos – all of which have enormous personal value to you. Isn’t this, too, worthy of protecting?
We haven’t forgotten about you!
We offer a few programs for protecting your personal computers. Don’t risk losing your personal files and family photos to ransomware or accidental deletions. Below are the services that make up our residential programs.
| TRS Basic |
|---|
| Managed Patching |
| Managed Security |
| Basic Monitoring |
| SysTray Icon |
| Monthly Report |
| $12 per month / device |
| TRS Enhanced |
|---|
| Managed Patching |
| Managed Security |
| Basic Monitoring |
| SysTray Icon |
| Monthly Report |
| Monthly Tune Up |
| Web Security/Filtering |
| Documents (only) Backup |
| 10% off repair work |
| $20 per month / device |
| TRS Premium |
|---|
| Managed Patching |
| Managed Security |
| Basic Monitoring |
| SysTray Icon |
| Monthly Report |
| Monthly Tune Up |
| Web Security/Filtering |
| 100GB TRS Cloud Backup |
| 20% off repair work |
| $35 per month / device |
with 12 month agreement
| Service Definition | Description | A La Carte |
|---|---|---|
| Managed Patch | Monitoring and installation of Windows and applicable 3rd party software vendor released patches | Yes |
| Managed Security | Install & monitoring of computer’s security from outside threats of virus and ransomware | Yes |
| Monitoring | Monitoring of computer components to maximize performance & identify issues | No |
| SysTray Icon | Icon placed in system tray (next to clock) to submit ticket or run self-healing application | No |
| Reporting | Reporting on key system metrics | No |
| Tune Up | System clean-up and optimization tasks | No |
| Web Security/Filtering | Policies to allow or prevent access to specific or groups of websites | No |
| Documents (only) Backup | Backup of supported documents twice per day to the cloud | Yes |
| 100GB TRS Cloud Backup | Full system backup with ability to restore to new hardware. Can restore specific files or folders | Yes |
| Repair Work | No repair work is included. All requests will be quoted as a one-time project | Yes |
Residential Programs
Initial $125 onboarding fee per computer on all plans. Reduced to $75 per computer with 1 year agreement.
